Shipping and Returns

UK Delivery

We currently have 2 delivery options to choose from at the checkout for UK shipping - both via Royal Mail. For larger, heavier parcels, we may use Hermes delivery (you will be notified of this in your dispatch email). If you would prefer to use an alternative delivery option, please contact us at sosoyireland@hotmail.com.

UK Standard Delivery is charged at the flat rate of £3.95, and we aim to deliver within 5 working days
UK Premium Delivery is charged at the flat rate of £5.95, and we aim to deliver within 3 working days.
FREE Standard Delivery is available for all orders of £50 - automatically deducted at the checkout. 

ROI Delivery

Delivery for Republic of Ireland is charged at the flat rate of £9.95 through Royal Mail International Standard Delivery (aim to deliver within 5 working days). Alternatively, for heavier parcels, we will use Royal Mail International Economy Delivery (aim to deliver within 15 working days), in order to keep postage charges reasonable. If you would prefer to use an alternative delivery option, please contact us at sosoyireland@hotmail.com.

International Delivery

International Delivery is charged at the flat rate of £14.95 through Royal Mail International Standard Delivery. See below for estimated delivery times. If you would prefer to use an alternative delivery option, please contact us at sosoyireland@hotmail.com.

Europe Delivery - Aim to deliver with 7 working days
Rest of the World Delivery - Aim to deliver within 9 working days

Returns

If you are unhappy with your purchase, please contact us via sosoyireland@hotmail.com within 7 days of receiving your order. Once we have received the product in an unused, saleable condition, within it's original packaging - we will issue you a full refund as soon as possible. Return shipping is the sole responsibility of the customer - we recommend using a tracked service, as we can only issue a full refund upon receiving your item.